Unable to proceed to the next page during payment

Unable to proceed to the next page during payment

If you cannot proceed to the next page on TrainerCentral after entering your personal details, the problem usually lies with one of the following:
  1. Browser issues: The browser may have cached data or cookies that interfere with the payment flow. Clearing the cache and cookies often resolves the issue.
    1. Some browsers or versions may not fully support the platform’s functionality. Trying a different browser, e.g., Chrome, Edge, or Firefox can help.
  2. Pop-up or script blockers: Browser extensions, ad blockers, or privacy settings can prevent buttons from working. Temporarily disabling these can resolve the problem.
  3. Incomplete or invalid fields: Ensure all required fields are filled out correctly. Some platforms will not allow progression if a field is invalid, even if it looks complete.
  4. Network issues: Slow or unstable internet connections can prevent page scripts from loading fully. Refreshing the page or trying a different network may help.
Suggested advice:
  1. Clear your browser cache and cookies.
  2. Try a different browser or device.
  3. Ensure all fields are completed correctly.
  4. Disable pop-up blockers or browser extensions temporarily.
Should you still have challenges paying, after following these instructions and require further assistance, kindly log a ticket with us using the subject line Instructions to purchase a course.

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